Refund policy
Returns & Refunds
Because Athena is a printed magazine, we don't offer returns or refunds for change of mind. If something's not right with your order, we've got you covered.
Damages and issues
Please check your order as soon as it arrives. If your issue is damaged in transit, misprinted, missing pages, or you've received the wrong item, contact us at team@athenagirlsmag.com within 14 days of receiving it, with a photo of the issue. We'll sort a replacement or refund - no need to send the item back to us.
Non-returnable items
We don't accept returns or refunds for change of mind, and we can't offer refunds on subscription issues that have already been posted or gift cards that have already been used.
Subscriptions
If you need to cancel an active subscription, get in touch at team@athenagirlsmag.com before your next billing date. Issues already sent or in production can't be refunded, but we'll stop future charges and deliveries.
Refunds
Once we've reviewed your issue, we'll let you know if a refund or replacement has been approved. Approved refunds go back to your original payment method within 10 business days (your bank may take a little longer to show it). If it's been more than 15 business days since we approved your refund and you still haven't seen it, contact us at team@athenagirlsmag.com.